Box Office Hours

Box Office Hours – The Box Office is located at the Front Gate and will open Sunday, October 23, 2016 at 8am and will remain open 24 hours a day until the Monday following the festival at 8am.

  • Guests must exchange their tickets for wristbands at the Ticket Booths.

  • VIP – VIP Ticketed Guests will enter the Park at the Main Park/VIP Entrance daily and report to the Green Ticket Booth.  After hour arrivals will enter the Park through the Festival Entrance and report to the Overnight ticket booth.

  • Express Lane – The Express Lane will be open Thursday and Friday from 8am until 8pm.  Guests who have Event Tickets and a Car Camp Pass in hand may remain in their vehicle to exchange Weekend Event Tickets for wristbands and receive Car Camping credentials. Guests arriving on Thursday will be able to purchase Thursday Pre-Party tickets in the Express Lane.   VIPs, Will Call, and Reserved/Upgraded Campers must check in at the appropriate Ticket Booth.
    • Guests with Reserved/Upgraded Campsites may check-in at any Ticket Booth.Guests with VIP Tickets must check-in at the VIP Ticket Booth.

    • Guests with tickets held in Will Call, or who have left their tickets at home, or who have questions, may visit any of our customer service representatives for assistance. Please make sure you have your ID + Credit Card!

    • All guests who arrive after 8pm will report to the Will Call Ticket Booth.  Staff will have limited ability to solve problems after 8pm each night.