You can purchase your Hulaween passes for as little as 20% down, and your remaining balance will be split between subsequent payments. Payments will be automatically charged to your credit or debit card every 28 days from your initial purchase date until your balance is paid in full. The required down payment amount varies based on your purchase date; check out our Payment Plan page for more info.

During checkout, simply select “Split into multiple payments” to utilize the payment plan. A full timeline of when your payments will be charged and the total amount charged at each payment will be displayed during checkout.

You must have a valid debit or credit card to purchase your tickets via the payment plan; a prepaid debit card cannot be used.

You can view all upcoming payments and make additional payments on your balance at any time through your Etix Account Manager. For more information on how to use the Account Manager, click here.

Accounts with two (2) or more consecutive missed payments are subject to cancellation.

All sales are final, no refunds or exchanges.

Incomplete payments will not be refunded.

Etix Payment Plan Overview and Agreement

If the funds are not available in your account on your payment date, Etix will try three more attempts every 24 hours to process your payment. After three subsequent failed attempts, the balance will roll over to the next payment. You will be notified via email from Etix if there is a failed attempt of payment on your account.

You can view all upcoming payments and make additional payments at any time through your Etix Account Manager. For more information on how to use the Account Manager, click here.

Accounts with two (2) or more consecutive missed payments are subject to cancellation.

All sales are final, no refunds or exchanges.

Incomplete payments will not be refunded.

Etix Payment Plan Overview and Agreement

Yes – you can log into your Etix Account Manager and make a manual payment on your balance at any point. The amount you pay will be deducted from your next scheduled payment.

Payment plan accounts with two (2) or more consecutive missed payments are subject to cancellation review.

We will contact you via email to request payment of the overdue balance. If your overdue balance is not paid by the deadline provided to you via email, your order will be cancelled and your tickets will be resold.

Cancelled payment plans cannot be reinstated. If your order is cancelled but you still wish to attend the festival, you must purchase a new ticket.

Refunds will not be issued for any amount you’ve already paid into your payment plan.

Etix Payment Plan Overview and Agreement

Passes purchased on a payment plan cannot be transferred or resold to another fan until the balance is paid in full.

The last day to purchase on a payment plan is July 17. Any passes purchased on July 18 or later must be paid in full during checkout.

If you have a question about ticketing, payment plans, or your order, please contact Etix via this customer support form, or by phone at 1.800.514.3849. You can also check out their Help Center.

Etix Customer Support Hours:
Monday – Saturday: 9am to 8pm ET
Sunday: Noon to 8pm ET

**Please have your order number available so Etix Customer Support can assist you quickly**

Etix Payment Plan Overview and Agreement